Can you work from a rough sketch or verbal idea?
Yes. Plenty of products start as a photo of a whiteboard. We turn the idea into requirements, the requirements into concept CAD, and the concepts into a design review with you. The discipline is in writing the requirements down first, loads, environment, lifetime, target cost and volume, because those numbers, not the sketch, decide the design.
Which CAD systems do you use, and do we get the native files?
SolidWorks, Fusion 360 and Onshape day to day, with STEP exchange for everything else. You receive the native parametric files, not just exports, together with the drawings and BOM. Your product should never be held hostage by someone else's file format, including ours.
Do you make the prototypes yourselves?
FDM and SLA prints we typically run in-house for speed of iteration; SLS, MJF, CNC and cast urethane parts come from a vetted partner network with days of turnaround. The point is loop speed: most fit-and-form questions get a physical answer inside a week.
Can you connect us with manufacturers for production?
Yes. We prepare the manufacturing package, introduce suppliers matched to your process and volume, run the quoting round with you, and review first articles against the drawings. The supplier relationships are yours, we take no margin on their work, and the documentation is complete enough that you could source anywhere.
How do design changes work once parts are in production?
Through revision control, the same discipline as software: a change request with reason and impact, updated drawings with a new revision letter, notification to the supplier with an effective date or serial break, and updated inspection criteria. Uncontrolled change is how a working product quietly stops working, so we make change boring.