SLIs and SLOs that mean something
Service level indicators derived from what your users actually experience, objectives your business agrees to, and error budgets that turn reliability arguments into arithmetic.
Cloud & Infrastructure Consulting
Reliability & SRE
Most reliability problems are not monitoring problems. They are questions nobody can answer quickly enough. We build observability that answers questions, error budgets that make trade-offs explicit, and an on-call rotation people can live with for years rather than months.
Observability, not dashboards
Metrics, structured logs and distributed tracing wired so an engineer can go from alert to root cause without guessing which dashboard to open. Alerts that fire on symptoms, not on causes nobody can act on.
Incident response
Response roles, escalation, communication templates and blameless postmortems with follow-through, so the same incident does not recur three quarters later.
Sustainable on-call
Rotation design, alert hygiene and paging budgets. If on-call is waking people for things they cannot fix, that is a design problem and we treat it as one.
Common questions
We already have monitoring. What changes?
Usually the signal-to-noise ratio and who can act on it. The first pass is normally cutting alerts, not adding them.
Do you take on-call for us?
No. We build the practice and hand it over, a consultant can explain how that transition works.
How do you measure success?
Fewer pages per engineer per week, shorter time to diagnosis, and SLOs the business actually reviews.
Also from us
Cloud ArchitectureLanding zones, networks and identity designed for where you will be in three years.
Platform & DevOpsTerraform, CI/CD and Kubernetes: a paved road your engineers actually want to use.
Cloud MigrationOn-premises to cloud, datacentre exits and database moves, planned so the cutover is boring.
Security & ComplianceLeast privilege, encrypted by default, auditable by design. We get your environment audit-ready for SOC 2, ISO 27001, PCI DSS and HIPAA.
Cybersecurity & DevSecOpsThreat detection, incident response and security built into the pipeline, not bolted on after.
Software DevelopmentWeb, desktop, mobile and firmware, designed and built end to end by senior engineers.
Systems IntegrationMaking your platforms, products and data behave like one system instead of many.
UI & UX DesignProduct design from research to pixel, by people who also ship the code.
Electronics, PCB & IoTCircuit design, PCB layout, firmware and enclosures, from schematic to production.
Mechanical EngineeringCAD, simulation and design for manufacture, from first sketch to production part.
Ecommerce & Growth MarketingShopify stores, wholesale and dropshipping, built and marketed to turn traffic and leads into paying orders.
AI, LLM & ML DevelopmentLLM applications, machine learning and AI assistants, on any model, hosted anywhere.
Robotics & Embodied AIPerception, control and autonomy for machines that sense, decide and act in the real world.
Data Engineering & PipelinesETL, ELT, streaming and the warehouse: data that arrives on time, agrees with itself and answers questions.
Contact
Tell us what
you are building.
A few lines is enough. We will come back with an honest view of whether we are the right people for it.
Prefer to talk? Call (888) 652-9469 or email contact@edcogroup.io, or book a call.