SLIs and SLOs that mean something
Service level indicators derived from what your users actually experience, objectives your business agrees to, and error budgets that turn reliability arguments into arithmetic.
Cloud & Infrastructure Consulting
Most reliability problems are not monitoring problems. They are questions nobody can answer quickly enough. We build observability that answers questions, error budgets that make trade-offs explicit, and an on-call rotation people can live with for years rather than months.
Service level indicators derived from what your users actually experience, objectives your business agrees to, and error budgets that turn reliability arguments into arithmetic.
Metrics, structured logs and distributed tracing wired so an engineer can go from alert to root cause without guessing which dashboard to open. Alerts that fire on symptoms, not on causes nobody can act on.
Response roles, escalation, communication templates and blameless postmortems with follow-through, so the same incident does not recur three quarters later.
Rotation design, alert hygiene and paging budgets. If on-call is waking people for things they cannot fix, that is a design problem and we treat it as one.
Common questions
Usually the signal-to-noise ratio and who can act on it. The first pass is normally cutting alerts, not adding them.
No. We build the practice and hand it over, a consultant can explain how that transition works.
Fewer pages per engineer per week, shorter time to diagnosis, and SLOs the business actually reviews.
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A few lines is enough. We will come back with an honest view of whether we are the right people for it.